Our undertaking to you......
We take a lot of pride in making our products and aim and will only send them in good condition. Our products are handmade and made fresh in small quantities, so variation in color, size, scent, texture and wrapping may be evident between batches or orders.
Our products are made from 100% natural ingredients. Our ingredients are listed on this website. Please note that we do use oils produced from botanicals, plants and nuts. We advise customer who suffers from tree nut allergies to seek medical advice before using our products.
The prices payable for goods that you order is as set out in our Website. You will be required to pay extra for delivery, costs may vary and may be subject to import taxes.
We process payments through Stripe and PayPal. After placing your order, you will be directed to secure server where your card details will be processed. Payment to ‘Soap Connoisseur’ will appear on your statement. We use SSL encryption technology to ensure your payment are processed securely. We do not process, or hold, any of your payment card details at The Soap Connoisseur Ltd or on our servers.
Personal Data does not include information such as data, messages, text, graphics, images, photos, video, sounds, profiles, works of authorship and any other materials that have been posted on to our website.
Who controls the Personal Data that is collected?
All Personal Data collected by this website is in the control of The Soap Connoisseur Ltd .
How is Personal Data collected?
When submitting a form or paying for products on this website, the submitted data is sent to our Marketing Team . We will use this Data to contact you regarding promotions, enquiries or to process your order.
Do we share Personal Data?
The Soap Connoisseur will not share your Personal Data with third parties without having obtained your permission. We will only disclose your personal information, without your permission or notice, if required to do so by law or in the good faith believe that such action is necessary to:
Conform to the edicts of the law or comply with legal process served on us.
Protect and defend our lawful rights and property.
Act in urgent circumstances to protect the personal safety of our customers and the public.
Do we monitor and/or record communications?
Monitoring or recording of your calls, emails, and other communications does not currently, but may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, and in order to prevent or detect crime.